The Lion’s Den: Code of Conduct
Welcome to the Lion’s Den! This free mini-market is a pilot program created by Second Harvest Food Bank of Orange County. This unique program promotes a dignified food distribution that has respect, kindness, and compassion at its core. In turn, we expect our volunteers and guests to uphold a high standard of respect and compassion. Please become familiar with the Code of Conduct below.
- If you are new to the program, you must complete a registration form BEFORE you can schedule your first appointment to shop. Picture ID is required to register.
- Individuals must have an appointment to shop. Appointments can only be made during pantry hours:
- Monday – Friday: 6:00am-6:45am; 6:00pm-6:45pm
- Each household is permitted, at most, one (1) appointment per week (if available)
- To make an appointment, someone from the household (16 or older) must be present. One form of picture ID is required to make an appointment.
- Each household can only have one (1) outstanding appointment at a time.
- One individual (16 or older) from a household is allowed inside the pantry during each scheduled visit. Children are NOT allowed in the pantry. Space is limited.
- Appointment procedures:
- Picture ID required upon arrival
- 5 minutes to shop (timed by Lion’s Den Volunteers)
- 2 bag maximum (no large bags)
- No carts or strollers are permitted inside the pantry
- Never take items from storage
- Appointment times are strict. If you arrive late, you must make an appointment at another time that you are available. You are responsible for remembering when your appointment is.
- Volunteers are not allowed to take items or shop during their volunteer shift.
Violating any of the policies listed above will result in a verbal warning by Second Harvest Food Bank or Lincoln Elementary staff. At the discretion of SHFB or Lincoln Elementary Staff, a family may no longer be permitted to attend the Lion’s Den. Please contact Lincoln Elementary School at 714-517-8929 ext. 2093 with any questions or concerns.