Chromebook Tech Support

If you are running into issues with the Chromebook sent home, here are some quick troubleshooting procedures that you can try:

If the above document was unable to help you, please contact the district’s tech support:

Chromebook computers and WiFi hotspots for internet access at home may still be available. Email Principal Grzechowiak ( or VP Amador ( for more information.

Coolpad Surf Hotspot information:

Franklin students use a different home page than the rest of the district. It will appear when students log in on their Chromebooks. But they just need to close that tab.

The Dream Believe Achieve page has most of their academic programs. Other resources will be shared by teachers via Seesaw or Google Classroom.